To reactivate an inactive client, you would go to your Client Manager under your Managers tab and check the box at the top that says “Show Inactive Clients”. Once the list populates you can click the green Reactivate link on the right side of the listing.
To reactivate staff, you would go to the Staff Manager under your Managers tab and put a check in the Inactive box. Once your list populates, find the name of the staff that you would like to reactivate and click on the picture of a person to the right of the listing.