Yes, You can allow 1 or more staff additional time by adjusting their “Days To Enter Notes” in their Staff Profile. Manager > Staff Profile > Staff Name > Edit > Scroll Down > General ShareNote Settings. 0 is the default, meaning it defers to the setting in Preferences. Update this number to give this […]
Category Archives: FAQ
Creating a CMS-1500
Please note that you must be a billing manager to view the ShareNote billing section and have access to the CMS-1500 generator. From the main menu in ShareNote, select MANAGERS > DIRECT BILLING > TRANSACTION HISTORY. If so desired, fill out the search settings and then click the VIEW TRANSACTIONS button. Click the VIEW link […]
Can I Verify Eligibility Before Adding a Client to the System?
Yes, if you have an Eligibility Profile set up and access to do so, you can run a check prior to entering a Client into the system. Navigate to the [Client Manager] Step 1: Click on [Add New Client] Step 2: Click [Check Client Eligibility] Step 3: Enter info in the mandatory fields Step4: Click […]
How do I check Batch Eligibility?
First, you must request the ability to Verify from the ShareNote Help Desk. After you have been given access and your profile has been added, SELECT Staff will be able to verify eligibility for batches of clients and/or prior to entering. Navigate to the [Client Manager] Step 1: Select the Client or clients to be […]
How Do I add a Client Goal?
You may add Client Goals via the Client Profile. Navigate to the Client Manager, then Select your Client by clicking on their name. (Refer to the Video for a more in-depth description of the entire process) Step 1: Select the [Client Goals] Tab Step 2: Select [Manage Goals] Step 3:Enter data in each mandatory field […]
How Do I add Service Authorizations?
(You May also refer to the Video for Adding Authorizations) If you have Access, you may add Prior Authorizations via the [Service Authorizations Manager]. Navigate to the [Managers > Service Authorizations] Tab Step 1: Select the [Create New] Tab Step 2: Follow Step by step for Date, Client, and the services to be included.-Setting up […]
How do I change the Service Code in a submitted Note?
There are 2 ways to update the Service Code in a Note. Your Access Level will determine which method(s) you may use.
How can I be sure notes can not be submitted without a valid Authorization?
There are 3 items that must work in unison for restrictions to be properly administered. Follow the images below to check your settings for the Service Code, Authorization and Note Preferences.
Can I sign multiple notes at the same time?
Yes, You can Sign multiple notes at the same time! Step 1: After Searching for your notes in the [Note Center], select each note using the checkboxes at the left. Step 2: Scroll to the Bottom of the Page and Select [View All Checked Notes] Step3: Once in the [Note Detail] Scroll to the bottom […]
Can I Lock Multiple Notes at the same time?
Yes, You can lock multiple notes without going into the Note Detail for each note. 1: After Searching for your notes in the Note Center, select each note using the checkboxes at the left. 2: Select the Note Actions drop down (+button) 3: Choose [Lock Checked Notes] and then [Do Action]
