If you are unable to pick a date in the past as far as you would like for your note, it is because your organization has put a lock on how many days in the past you have the ability to create a note for. Please contact your ShareNote administrator for more information.
Category Archives: Notes
How do I apply my signature to multiple notes?
In order to sign multiple notes, you must: Pull up all the locked notes that you want to sign in the Note Center > Note Listing. Put a check in the box to the left of the notes that you wish to sign. Scroll to the bottom of the list and click View All Checked […]
I’m unable to create a BIRP/PIE/UNI note because ShareNote is saying that the date and time overlaps with another client. (Location User)
This message means that there is either a note for the same consumer for the same time done by another staff, or that there is another note done by you for the same time. You will have to speak with your supervisor/administrator to clarify the situation and correct it so that you can submit your […]
Why can I not find a note that I recently saved or submitted?
When you choose to save progress on a note, there must be something entered in every field in order for the note to save successfully. Once saved successfully, you will get a message in green alerting you that your note was successfully saved, then directed to the note center where note will be listed.
