I received a new phone. How can I activate the two-factor verification on my new phone?

There are two parts to this process:

1. Deactivating the old CREDENTIAL ID,
2. Activating the new CREDENTIAL ID.

We have a document that outlines this process which you can download here: https://www.sharenote.com/downloads/DoseSpot_EPCS_NewPhone_Symantec.pdf.

As always, if you need assistance with this, please feel free to create a support ticket with us in the ShareNote Help Desk.