When viewing a Note, why can’t I see the “Comments” or why is my Message Center blank when it says I have messages?

It is because you have the Set Audit View box checked within your profile. Audit View is a limitation intended for auditors to view limited information inside the ShareNote system. Any staff with Audit View checked will be limited in their access.

Please browse to your profile, click Edit, then remove the check from that box. Scroll back to the top and click the Update button. You must then log out of ShareNote using the Log Out link at the top of your page, then log back in.

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