The Experian IDP letter should be delivered to the prescriber’s home address of record (confirmed address entered during IDP) within 10 business days after the prescriber has successfully completed IDP. The Experian IDP letter is mailed out by Experian on the business day after the prescriber completes Identity Proofing (IDP) using the United States Postal […]
Category Archives: Electronic Prescriptions
How do I complete Identity Proofing so that I can prescribe controlled substances?
As a reminder, as soon as you are signed up for electronic prescriptions in ShareNote, you can electronically send NON-CONTROLLED SUBSTANCE prescriptions and you can print off CONTROLLED SUBSTANCE prescriptions. You will have to complete the Identity Proofing process to be able to electronically send CONTROLLED SUBSTANCES. Upon sign-up, you received a message in the […]
I received a new phone. How can I activate the two-factor verification on my new phone?
There are two parts to this process: Deactivating the old CREDENTIAL ID, Activating the new CREDENTIAL ID. We have a document that outlines this process which you can download here: https://www.sharenote.com/downloads/DoseSpot_EPCS_NewPhone_Symantec.pdf. As always, if you need assistance with this, please feel free to create a support ticket with us in the ShareNote Help Desk.
